Reengage and retain: Altair can help you find lost patients and keep regular ones.
Reaching out to patients who have lapsed – and getting them to come back – is an Altair specialty. Success speaks for itself: One dental group used our strategy in its monthly mail program averaged a 12% response rate over two years. Twelve percent of patients contacted actually called and booked an appointment: The key to this kind of success is a meaningful customer segmentation strategy.
We’ll apply Altair customer intelligence to your data and integrate our vast data resources to help you locate and win back patients who may have moved or simply stopped seeking dental treatment. Altair’s segmentation analysis will allow you to prioritize your marketing spending based on customer value or potential. And we can develop an entire campaign from creative to offer strategy to analysis, all aimed at reactivating former patients.